People

Domain – People Exam

The list of content for the Domain – People Exam according to the PMI approach:

1. Team Building and Development

   – Developing team charter and ground rules

   – Building high-performance teams

   – Stages of team development (Forming, Storming, Norming, Performing, Adjourning)

   – Techniques for team building and development

2. Leadership and Management

   – Leadership styles and theories (e.g., transformational, servant leadership)

   – Difference between leadership and management

   – Motivating and inspiring team members

   – Conflict resolution and management techniques

3. Communication

   – Effective communication strategies

   – Communication methods and channels

   – Active listening and feedback

   – Managing team and stakeholder communications

4. Emotional Intelligence

   – Understanding and applying emotional intelligence in project management

   – Techniques for developing self-awareness, self-regulation, motivation, empathy, and social skills

   – Impact of emotional intelligence on team performance

5. Stakeholder Engagement

   – Identifying and analyzing stakeholders

   – Developing stakeholder engagement strategies

   – Managing stakeholder expectations and communications

   – Techniques for effective stakeholder engagement

6. Cultural Awareness

   – Understanding cultural diversity and its impact on projects

   – Techniques for managing multicultural teams

   – Promoting inclusivity and cultural sensitivity

7. Conflict Management

   – Identifying sources of conflict

   – Techniques for conflict resolution (e.g., negotiation, mediation, arbitration)

   – Managing and resolving conflicts within the team

8. Coaching and Mentoring

   – Difference between coaching and mentoring

   – Techniques for coaching team members

   – Benefits of mentoring in project management

   – Developing a coaching and mentoring plan

9. Decision Making

   – Decision-making models and techniques

   – Group decision-making methods (e.g., consensus, voting, multi-criteria decision analysis)

   – Ensuring effective and timely decision-making

10. Influence and Negotiation

    – Techniques for influencing team members and stakeholders

    – Negotiation strategies and tactics

    – Managing negotiations to achieve project goals

11. Training and Development

    – Identifying training needs

    – Developing and implementing training programs

    – Measuring the effectiveness of training and development activities

12. Virtual Teams

    – Managing remote and distributed teams

    – Tools and techniques for virtual team collaboration

    – Overcoming challenges of virtual teams