* Support Page
Welcome to the Elite Qualification Support Center! We’re here to ensure you have a smooth and productive experience with our app. Below you’ll find all the necessary information to get support whenever you need it.
* Hours of Operation
Our Customer Support Team is available:
– Monday to Friday: 8:00 AM to 6:00 PM (Eastern Time)
– Saturday: 10:00 AM to 4:00 PM (Eastern Time)
– Closed on Sundays and Public Holidays
* First Response SLA (Service Level Agreement)
We are committed to providing a prompt response to all inquiries. You can expect to receive a first response from our team within **24 hours** during business days.
* Support Options
– Create a Support Case: Have a specific issue or question? Submit your case by going to your settings account (https://elitequalification.com/user-account/settings/) and using “Send Request” for support, and our support team will get back to you as soon as possible.
– Email Support: Would you prefer to send us an email? Contact us at support@elitequalification.com, and we’ll assist you promptly.
– Knowledge Base & Forums: Find answers to common questions and interact with the community in our Knowledge Base and Forums in your dashboard.
– Live Customer Support Channel: For immediate assistance, connect with our support team through our Live Chat (Available Monday to Friday, 9 AM to 5 PM Eastern Time).
– Support Phone Number: Need to speak with someone directly? Give us a call at +967 77-095-8888 (Available during business hours).
* We’re Here to Help
At Elite Qualification, we strive to provide our users with exceptional support. Your satisfaction and success with our app are our top priorities. If you have any feedback on how we can improve our support services, please let us know.